About
Hi, I'm Ryan.
About 20 years in IT, and I still get a kick out of watching infrastructure hum after I've had my hands on it.
I've worked inside an MSP, on the vendor side selling and delivering infrastructure overhauls, and in-house running IT for a global company. So I know how it goes at an MSP: client projects compete with the ticket queue, and your senior people are always booked.
That's where I come in. I take a scoped project off your plate, do the work myself, and hand it back with documentation your team can use. No handoffs to juniors, no surprises on hours.
What I'm good at
Connecting systems. Hunting bottlenecks.
I get the right monitoring in place first, fix the actual problem, and then prove it worked. I've also been early more than once, from virtualization in 2006 to private AI agents today.
- Zero TrustReplaced a legacy SSL VPN company-wideAn SSE rollout with always-on access for every user. The old VPN is gone.
- Intune and AutopilotLaptop builds from a full day to 1–2 hoursAutopilot plus scripted installs for about 95% of the software, mostly hands-off.
- Email securityPhishing reports down to near zeroBrought in AI-based email security and took the help desk's quarantine noise with it.
- InfrastructureFixed ERP reporting at the storage layerAn all-flash SAN and a 10G core refresh, sold and delivered.
- Automation and AIA private AI triage agentn8n plus an LLM in Azure, with no data leaving the network.
- SoftwareAn approval app that ran for about ten yearsBuilt solo in .NET and SQL to replace a paper process.
Hands-on
Platforms I've actually run.
42 and counting. These are the ones I've deployed, run, or fixed myself.
Microsoft and cloud
- Microsoft 365
- Entra ID
- Intune
- Windows Autopilot
- Azure
- AWS
- Google Workspace
Network and firewall
- Cisco Catalyst
- HP ProCurve
- UniFi / Ubiquiti
- WatchGuard
- Palo Alto
- SonicWall
- Citrix NetScaler
- Netskope
Servers, storage, and virtualization
- Dell PowerEdge
- HP ProLiant
- HP MSA SAN
- EMC SAN
- Synology
- QNAP
- VMware ESXi
- Proxmox
- Linux
Security
- Microsoft Defender
- Malwarebytes Enterprise
- Barracuda
- Abnormal
Monitoring and remote access
- Zabbix
- Prometheus
- Grafana
- Lansweeper
- ScreenConnect
- TeamViewer
Automation and code
- PowerShell
- Python
- n8n
- Power Automate
- VB.NET
- .NET
- SQL Server
- MongoDB
Where I work
Lima, on your hours
I'm based in Lima, Peru. Lima is on UTC−5 all year, so my workday lines up with US business hours. I work remotely with MSPs across the US.
Off the clock
I learn by taking things apart
I've swapped an engine, rebuilt a fuel system, and replaced a clutch in my own garage. Same approach as IT: dig into the system until it makes sense, then make it work.
Let's talk
Let's talk about your project.
Tell me what's stuck. I'll tell you honestly whether I'm the right person for it.